1. Introduction

This Privacy Policy describes how Ideal Care Homes Bellevue ("we," "us," or "our") collects, uses, and protects personal information you provide through our website idealcarehomesbellevue.com (the "Website"). By using this Website, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you use our Website. This includes:

• Full name, email address, and subject of inquiry submitted through the Contact Form
• Full name, email address, phone number, position applied for, and resume submitted through the Careers Application Form
• Any additional information you choose to include in your messages

We do not collect health or medical information through this Website. This Website is for informational purposes only and is not used to provide or manage care services.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries submitted through the Contact Form
• To process and review job applications submitted through the Careers Form
• To communicate with prospective residents’ families about our services
• To improve our Website and the experience we provide to visitors

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Email Delivery: We use Resend, a third-party email delivery service, to transmit form submissions to our team. Resend processes your data solely for the purpose of delivering emails on our behalf.
• Website Hosting: Our Website is hosted by a third-party hosting provider that may process server requests containing technical data.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or government regulation.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy:

• Contact form submissions are retained as long as needed to respond to your inquiry and are then deleted.
• Job applications and resumes are retained for up to 12 months after submission to consider you for current and future openings, after which they are securely deleted.

6. Data Security

We take reasonable measures to protect your personal information, including transmitting data over encrypted connections (HTTPS) and using secure third-party services. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

Our Website does not currently use cookies or tracking technologies to collect information about your browsing activity. If this changes in the future, we will update this policy accordingly. The embedded Google Maps feature on our Contact page is provided by Google and may be subject to Google’s own privacy policy.

8. Third-Party Links

Our Website may contain links to external websites, including Google Maps. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Children’s Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our Website, please contact us and we will promptly delete it.

10. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate personal information
• Request deletion of your personal information
• Withdraw any consent you have previously provided

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@idealcarehomesbellevue.com
• Phone: (425) 555-0100
• Address: 4215 164th Ave SE, Bellevue, WA 98006